Support (ticket-system)

Extension group

Organization of a ticket system from users

You can give users opportunity to contact support service without (correspondence by) email. This extension allows buyers and sellers to chat with support service and solve problems.

User's possibilities:

- Creation of a new ticket on any topic;
- Solution of each problem or issue within one ticket;
- User can get a message from support service on his/her email and in widget on site.

Administrator's possibilities:

- Creation of a new ticket to user;
- Close ticket;
- Renewal of ticket;
- Delete ticket.

Для заказа этого расширения, пожалуйста, свяжитесь с нами через специальную форму.